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REVIEWS

How long will it take to get my design?

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Your design will be ready in 3-5 days for production and then when your order gets shipped it will take between 5 to 7 business days!

What background can I choose for my design?

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You can choose any background you want! But also you can choose the default backgrounds that we have.

Where can I add custom notes in my design?

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You can do it in the product at the bottom of the images you are going to see a blank space to add your custom notes to your design.

In what file format is the drawing sent?

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Your complete order will be sent in JPG or PNG Format. If you want the PSD file sent us an email at cartooonegy@gmail.com

Can I add more than one person in an order?

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Yes! You can select how many persons you want to add on your design!

Do you offer refunds?

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We don't offer refunds for any reason. This is a custom drawing that can't be sold again. Our artists work hard and we will do unlimited revisions until you are completely satisfied with your drawing.

Will I be charged for revisions?

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It is the customer's responsibility to specify all details you would like in the drawing in the order detail notes. Any details not included in the order notes will be assumed by our artist and will result in an additional charge ($10) if the customer requires revisions.

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